Privacy
Privacy Policy
Last updated: July 20, 2026
This policy explains what data TradeX Markets collects, why, and what we do and don't do with it.
1. Who we are
TradeX Markets is operated by TheDigitalGates, which is the controller of the personal data described here. You can reach us through our support channel.
2. Data we collect
- Account data — your email address and a password that is stored only as an argon2id hash. Your password is never stored in readable form and we cannot recover it.
- Session data — a session identifier, your IP address, your browser user-agent, and timestamps, used to keep you signed in and to protect your account.
- Early-access emails — if you submit your email on the Pricing page, we store it so we can notify you when paid access opens.
3. What we use it for
- providing the service and keeping you signed in;
- account security, including login protection and temporary lockouts after repeated failed attempts;
- transactional email — address verification and password reset — sent through our email provider, Resend.
4. What we don't do
We do not sell your personal data. We do not build advertising or targeting profiles from your account data.
5. Cookies
We use one essential cookie, tradex_user_session, to keep you signed in; without it, login does not work. Where advertising is shown on ad-supported pages, third-party advertising cookies (such as Google AdSense) may be set on those pages; these are not used to profile your account.
6. Data retention
We keep your account data for as long as your account exists. You can request deletion of your account and associated data at any time through our support channel.
7. Security measures
Passwords are hashed with argon2id and never stored in readable form. Traffic is served over HTTPS. We apply rate limiting and account lockouts to reduce automated abuse, and session tokens are stored only as hashes on our servers.
8. Your rights
You can request access to, correction of, or deletion of your personal data. To do so, contact us through our support channel and we will respond within a reasonable time.
9. Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above.